Refund Policy

1. Acceptance Procedures Unless otherwise noted in Acceptance milestone dates of the Production Schedule, during the Review Period within 30 calendar days of a Delivery, the Client shall either accept the deliverable and make the milestone payment set forth in the Production Schedule, or provide Deity Design with written notice of any corrections to be made and a suggested date for completion of the corrections which should be mutually acceptable to both Deity Design and the Client, or provide a written notice of assignment Termination if the work is found not to be reasonably satisfactory. The Client can Terminate the assignment only during this Review Period following the Delivery of a milestone deliverable. Any other termination of the Assignment shall be considered a Cancellation subject to the stipulations of Item 7 of the proposal.

2. Cancellation The Client may declare the Cancellation of the assignment for reasons not related to assignment Termination defined in Item 6 of the proposal. In the event of Cancellation of this assignment by the Client, any milestone payments made prior to cancellation shall be retained by Deity Design. In addition, if calcellation is prior to the delivery of the Design Comps, a cancellation fee of fifteen percent (15%) of the balance of the Total payments shall be paid by the Client. If the cancellation is later but prior to the acceptance of a Design Comp, a fee of thirty percent (30%) of the balance of the Total payments shall be paid by the Client. If the cancellation is later but prior to the delivery of the Initial Version, the cancellation fee shall be fifty percent (50%) of the balance of Total payments. If the cancellation is after the delivery of the Initial Version, the cancellation fee shall be one hundred percent (100%) of the balance of all remaining dues. Regardless of when the project is cancelled, all billable expenses already incurred by Deity Design is liable to pay for shall be paid by the Client in full. In the event of cancellation, Deity Design retains ownership of all copyrights and any original artwork.

3. Assignment Termination In the event that work in process is found by the client not to be reasonably satisfactory in accordance with the Acceptance Procedures in Item 6 of the proposal, the client may pay a termination fee to terminate the assignment. Any milestone payments made prior to termination shall be retained by Deity Design. If assignment termination occurs prior to the acceptance of a Design Comp, the client shall pay a rejection fee of ten percent (10%) of the balance of Total payments. If termination occurs after the delivery of the Initial Version, the termination fee shall be twenty percent (20%) of the balance of Total payments. If termination occurs after the acceptance of the Initial Version, the termination fee shall be one hundred percent (100%) of the balance of Total payments. Regardless of when the assignment is terminated, all billable expenses already incurred by Deity Design or Deity Design is liable to pay for shall be paid by the Client in full. In the event of termination, Deity Design retains ownership of all copyrights and any original artwork created by Deity Design. However, the Client retains all rights already purchased by Deity Design on behalf of the Client from third parties.